Dear AT&T

Up until a couple of minutes ago, I was pretty happy with your service.  However, I just got off the phone with the third customer service representative who has assured me that I won’t be getting any more text solicitations from you.  Since the first two customer service representatives were grossly mistaken about that, you can see where I’m having a hard time believing this third one.

Let me be perfectly clear: I do not care one tiny bit that the text messages are free.  I don’t want to be receiving them.  I don’t need tips on how to use my phone.  That would be what the user manual is for and I’m one of the few people on the planet who actually read the fucking manual.  There is no need for you to tell me I can access Google on my phone… I discovered that on Day One when I read the manual.

As I just told the latest customer service representative, you’re pissing me off so badly, I’m considering switching to a different service provider.  The only problem with that plan is that the others suck more than you do (or in the case of Verizon, hire ad agencies where the employees desecrate the English language).

Stop the text messages, AT&T.  This is harassment, and the next call with be to the nice people at the Do No Call registry.  (Ok, I’ll just report your harassment on their website.  But I’m still going to be reporting you.)

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